Job role

Are you passionate about delivering high-quality care and ready to take the next step in your career?

Falcon-Care is looking for a dedicated and motivated Care Supervisor to join our Blackburn branch. This is a fantastic opportunity to make a real difference in people’s lives while supporting and leading a team of committed care professionals.

Key Responsibilities:

• Conduct client assessments and care plan reviews to ensure services meet changing needs

• Develop person-centred care plans based on individual needs, preferences, and risk assessments

• Support and supervise care staff, including conducting spot checks and competency assessments

• Provide coaching, mentoring, and support to staff; assist with staff training and development

• Undertake on-call duties on a shared rota basis (including weekends and evenings)

• Monitor the quality of care delivery, ensuring compliance with Falcon-Care policies and CQC standards

• Perform care visits as required, especially in emergency situations or during staff shortages

• Liaise with healthcare professionals, service users, and family members to ensure coordinated care

• Maintain accurate records and ensure all documentation is up to date

• Assist the management team with recruitment, onboarding, and staff performance monitoring

Essential Requirements:

• Full UK driving licence and access to own vehicle

• Flexible availability, including early mornings, late evenings, and alternate weekends

• Previous experience in care, ideally in a supervisory or team leader role

• Strong organisational and communication skills

• Confident using digital systems for care planning and record-keeping

• Ability to lead, support, and motivate a team

Desirable Qualifications & Experience:

• Level 2 or 3 Diploma in Adult Social Care (or working towards)

• Previous experience in a Care Supervisor or similar role

• Experience delivering or supporting training for care staff

• Knowledge of CQC regulations and the care inspection process

• Familiarity with the local Blackburn area and its care services

What We Offer:

• A supportive and friendly team environment

• Ongoing training and career development opportunities

• Paid mileage and competitive salary

• Contribution to company pension scheme

• Opportunities for internal progression